Privacy policy

At www.auto-bot.ai (hereafter referred to as "Auto-bot"), we value your privacy and strive to protect your personal information. Our platform is designed to minimize the amount of personal information we collect from you.

This Privacy Policy outlines the nature of the information we collect, how it is collected, and the purposes for which it is used. Please note that this policy may be updated periodically, and we will ensure you are informed of any changes. Your continued use of Auto-bot signifies your acceptance of the terms of this Privacy Policy.

Information Collection

Upon registration, Auto-bot collects a valid email address that you control. Any content you create on Auto-bot is at your discretion, and we do not require or process any personal data that might be contained in your content.

For payment processing, Auto-bot integrates with Stripe (https://stripe.com/). As a result, certain data such as the last four digits of your credit card, its expiry date, card type, card issuer, your billing address, email address, name, country, amount paid to Auto-bot, and taxes paid on the transaction are visible to Auto-bot through Stripe's tools. However, Auto-bot does not directly collect payment information.

To deliver emails, Auto-bot uses Zoho Mail (www.zoho.com). Your email address may be stored within their servers, and Auto-bot has access to information regarding the delivery and opening activity of those emails. For text processing and diagnostics, Auto-bot utilizes APIs provided by OpenAI. Consequently, this data is transmitted between Auto-bot and OpenAI during the creation process. Your data is not used to train their models. More information about their privacy policy can be found on the OpenAI website.

Auto-bot uses cookies for authentication and to enable essential platform functionalities. These include cookies to mark the user’s session ID, prevent tampering, and identify the current user. For analytics, Auto-bot uses Google Analytics.

Use of Information

The personal information collected is used solely to provide you with the services you have subscribed to receive from Auto-bot and to continually enhance your experience on our platform. Importantly, we use your conversation data to improve our model, aiming to provide a better, more personalized user experience. This use of data is integral to our commitment to continually improve and innovate our services.

Please remember that your continued use of Auto-bot signifies your acceptance of these terms. If you have any concerns or questions regarding this Privacy Policy, please write to info@auto-bot.ai. We are committed to addressing your concerns promptly and professionally.

Data Retention, Deletion, and Export

All collected information is retained only for as long as your account remains active. All content created during your use of Auto-bot is not visible to other users. However, please note that data stored on our servers is not encrypted and is retrievable by Auto-bot operators. Auto-bot uses Supabase (https://supabase.com) for its databases.

If you wish to delete the data associated with your account or delete your entire account, please send an email to info@auto-bot.ai. Your request will be processed within 30 days.

If you wish to receive any other data related to your account, please write to info@auto-bot.ai. Your request will be completed within 30 days of its receipt confirmation, provided the data requested does not infringe on the privacy of other users.

Grievances or Questions

If you have any concerns or questions regarding this Privacy Policy, please write to info@auto-bot.ai. We are committed to addressing your concerns promptly and professionally.